OrderUp KDS Setup & Workflow Guide

Follow this step-by-step configuration manual to configure your digital network and master your daily tableside ticketing workflow.

Phase 1: Initial Account Registration

1. Download the App: Open the Google Play Store on your Android hardware and search for "OrderUp KDS" to install.
2. Register Your Master Admin Profile: Open the application and choose "Create Admin Account". This main administrative profile acts as the master anchor for your entire restaurant system.
3. Email Verification: Check your inbox for a secure verification code. Enter this code into the app prompt to fully authorize and unlock your system access.

Phase 2: Menu Configuration & Team Provisioning

1. Navigate to Menu Admin: Head over to the dedicated Menu Admin Page within your secure dashboard panel.
2. Build Your Menu Offerings: Populate your inventory list by adding your restaurant's specific menu items, categories, and preparation identifiers.
3. Generate Staff Profiles: On this same page, provision dedicated staff sub-accounts. These profiles are automatically mapped directly beneath your master primary admin license.

Phase 3: Multi-Device Kitchen Deployment

1. Launch Your Screen Network: Distribute your devices. You will log staff profiles into both your floor phones and kitchen tablets.
2. Flexible Staff Logins: Log into active hardware using your staff sub-account profiles. Based on the device layout, staff can seamlessly operate the Order Entry View on phones or the Kitchen Display View on tablets during their shifts.

Phase 4: Day-to-Day Order Ticket Workflow

1. Open Order Input: Floor staff launch the Order Input Screen on their Android phones to access the digital menu panel.
2. Select Menu Items: Tap a menu item to build the bill. Tapping a basic item loads it straight to the active cart folder.
3. Customize Selections & Modifiers: Tapping a highly customizable item automatically reveals an options configuration sub-screen (for handling specific portions, sizes, or conditional condiments).
4. Add Custom Preparations Notes: Type any distinct customer requests into the specialized text notes area inside the options sub-screen before confirming the item selection.
5. Customer Review & Final Check: When ready to pass the items to the chefs, open the order verification screen. Repeat the cart selections back to the customer to prevent order mistakes.
6. Label Order Destination: Enter the closing identifier strings (such as a specific table routing number or individual guest name) directly into the final information text block.
7. Fire to the Line: Tap the prominent "Submit Order" action command. The custom ticket instantly transmits and displays dynamically on the kitchen line display tablet.